Production and IT Assistant

Part time position

The Production and IT Assistant is responsible for recruiting and training production volunteers, coordinating equipment maintenance, and overseeing IT support. They work closely with the Tech Director to install and document new equipment while ensuring smooth operations of audio, video, and lighting systems.

Desired Characteristics:

  • Organized: The Production and IT Assistant must be highly organized to manage recruitment, training, equipment maintenance, and IT support efficiently.
  • Problem-Solving Skills: They should possess strong problem-solving abilities to troubleshoot equipment issues and address technical challenges promptly.
  • Team Player: Being a team player is crucial as the role involves coordinating with production volunteers, venue production leads, and the Tech Director to achieve common goals.
  • Attention to Detail: Given the nature of production equipment and IT systems, attention to detail is essential to ensure accurate documentation and proper functioning.

Skills Needed:

  • Communication Skills: Strong communication skills are necessary to effectively coordinate with volunteers, team leads, and address IT support tickets.
  • Technical Aptitude: A solid understanding of audio, video, and lighting equipment is required, along with proficiency in computer systems and network maintenance.
  • Documentation Skills: The ability to create and update reference manuals, document equipment connections, and operation procedures is crucial for smooth operations and troubleshooting.
  • IT Proficiency: Knowledge of computer software updates, basic OS functions, and web browsers is necessary to provide IT support to staff members and volunteers.
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